Comments for Leaving The Day Job http://www.leavingthedayjob.com Leaving the day job through the wonders of affiliate marketing Thu, 11 Mar 2010 00:08:34 +0000 http://wordpress.org/?v=2.7.1 hourly 1 Comment on Dell and Walsh Western - Where is my laptop? by Alex http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4233 Alex Thu, 25 Feb 2010 11:00:47 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4233 Well. I have received my laptop 13 days after the order which is today. I have unpacked my laptop and finally switched it on but when I've done that, the screen went totally dark and you can't really see what is going on the screen. When I tried to close open/close the screen a bit further up and down the screen went bright as normal few times. Basically I think the screen was damaged and I am going to write a letter to their support to see what I can do with it. There is one more thing. I have read a comment about 8-cell battery that comes with Inspiron 13z and that it is a bit bigger than the hole in a laptop but when I saw it for the first time I was like "wtf?". It is really big battery and the laptop does not really seems that good as it meant to. Well. I have received my laptop 13 days after the order which is today.

I have unpacked my laptop and finally switched it on but when I’ve done that, the screen went totally dark and you can’t really see what is going on the screen. When I tried to close open/close the screen a bit further up and down the screen went bright as normal few times.

Basically I think the screen was damaged and I am going to write a letter to their support to see what I can do with it.

There is one more thing. I have read a comment about 8-cell battery that comes with Inspiron 13z and that it is a bit bigger than the hole in a laptop but when I saw it for the first time I was like “wtf?”. It is really big battery and the laptop does not really seems that good as it meant to.

]]> Comment on Dell and Walsh Western - Where is my laptop? by paul eyre http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4223 paul eyre Tue, 23 Feb 2010 19:04:12 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4223 I have just recieved my 3rd dell laptop. I can not fault dell, when there have been problems they fixed it straight away. The delivery has always been on time. What i find amazing is that people moan but you still all order from Dell. I have just recieved my 3rd dell laptop. I can not fault dell, when there have been problems they fixed it straight away. The delivery has always been on time.

What i find amazing is that people moan but you still all order from Dell.

]]> Comment on Dell and Walsh Western - Where is my laptop? by George http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4221 George Tue, 23 Feb 2010 15:42:35 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4221 In the same boat as Alex. Have received an invoice from Dell, but money is still in my account?! Had the automated call today from Dell / Walsh Western, and am going to camp out by the front door tomorrow morning in hope! In the same boat as Alex. Have received an invoice from Dell, but money is still in my account?!

Had the automated call today from Dell / Walsh Western, and am going to camp out by the front door tomorrow morning in hope!

]]> Comment on Dell and Walsh Western - Where is my laptop? by Alex http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4166 Alex Thu, 18 Feb 2010 21:14:57 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4166 Waited all day long and did not recieve a reply from Dell. I have checked my bank balance and somehow I still got money on my account, how is that possible? I have received an invoice from Dell and still got my money with me. Confused. Waited all day long and did not recieve a reply from Dell. I have checked my bank balance and somehow I still got money on my account, how is that possible?

I have received an invoice from Dell and still got my money with me.

Confused.

]]> Comment on Dell and Walsh Western - Where is my laptop? by Alex http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4161 Alex Thu, 18 Feb 2010 10:15:01 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4161 Well, after I read all this comments I wish I had found these lists of compalaints before I ordered from Dell. I have ordered on 12th of February, not far away and it's in delivery progress right now. I cannot login on Walsh Western website as it is says that "The order number did not much the customer number." So I have send an e-mail to dell few hours ago and still waiting for the answer. I hope they will give me another number to try as I read in one of the comments this thing happened to many people and what dell did, is just gave out a new number to check. It is says that it will be delivered on or before 01/03/2010, so I hope it will be alright but I don't feel confident at all right now. I will keep posting. Well, after I read all this comments I wish I had found these lists of compalaints before I ordered from Dell. I have ordered on 12th of February, not far away and it’s in delivery progress right now.

I cannot login on Walsh Western website as it is says that “The order number did not much the customer number.” So I have send an e-mail to dell few hours ago and still waiting for the answer.

I hope they will give me another number to try as I read in one of the comments this thing happened to many people and what dell did, is just gave out a new number to check.

It is says that it will be delivered on or before 01/03/2010, so I hope it will be alright but I don’t feel confident at all right now.

I will keep posting.

]]> Comment on Dell and Walsh Western - Where is my laptop? by Dawn http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4151 Dawn Wed, 17 Feb 2010 12:13:36 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4151 The delivery arrived as promised just before noon and everything seems in order (so far). Now just need the software to arrive... The delivery arrived as promised just before noon and everything seems in order (so far). Now just need the software to arrive…

]]> Comment on Dell and Walsh Western - Where is my laptop? by Dawn http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4150 Dawn Wed, 17 Feb 2010 11:19:43 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4150 I can't stand the excitement, the Walsh Western track and trace record has changed since my last comment and now says "ORDER ON DELIVERY". The anticipation is killing me... I can’t stand the excitement, the Walsh Western track and trace record has changed since my last comment and now says “ORDER ON DELIVERY”. The anticipation is killing me…

]]> Comment on Dell and Walsh Western - Where is my laptop? by Dawn http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4149 Dawn Wed, 17 Feb 2010 11:15:40 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4149 I'm waiting at home (during a very busy work week) for a delivery that's supposed to arrive by 1.00pm today. I received the automated telephone call making the arrangements yesterday and the Walsh Western link from Dell suggests my deliveries are in the right area. However after reading all these comments I'm a teensy bit worried that I might be sitting here in vain, but living in hope that the deliveries will arrive as scheduled. Will keep you posted. By the way, the software I ordered with my new PC is not scheduled to arrive for another week or so. If Dell had told me that when I ordered it I would have gone to Amazon, who are slightly more expensive, but could have delivered the following day. What good is a PC without software? I’m waiting at home (during a very busy work week) for a delivery that’s supposed to arrive by 1.00pm today. I received the automated telephone call making the arrangements yesterday and the Walsh Western link from Dell suggests my deliveries are in the right area. However after reading all these comments I’m a teensy bit worried that I might be sitting here in vain, but living in hope that the deliveries will arrive as scheduled. Will keep you posted. By the way, the software I ordered with my new PC is not scheduled to arrive for another week or so. If Dell had told me that when I ordered it I would have gone to Amazon, who are slightly more expensive, but could have delivered the following day. What good is a PC without software?

]]> Comment on Dell and Walsh Western - Where is my laptop? by Ian http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-4018 Ian Sat, 06 Feb 2010 07:03:03 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-4018 Still waiting for my box 1 of 2, received box 2 of 2 and an order complete after a successfull delivery. Suddenly after hours on the phone to India and the mombai shuffle they (Indian Phone Support) did exactly what I did, i.e. fill in the complaint form on the Dell web. I mean, just how much money is Dell loosing here. Confidence in their product IS being affected by a below standard delivery and tracking system. By the way, the web site tracking shown below is a lie, I took a screenie on the evening of the 5th and that last line was not there. So someone is making up these tracking entries as they go along and they are back-dating them. They are NOT the product of a bar-code scanner. I used to like Dell, I mean their kit is great. The only thing that attracted me to them was they had a good support system in place. Heck, they had the BEST support system in place. Now I'm not so sure. My confidence has ebbed away. I'm going to think long and hard about which company gets my tablet order. I may end up going with Archos and not Dell. I also need to upgrade my Solaris box to 64 bit. Once again, I have confidence in Dell, but no confidence in the delivery. I may go down to PC World and build my own system. Now that WOULD be nice, a pick-and-mix build-your-own. Technicians there to help you set up a dual screen, striped raid, high rez, chunky memory, aaaaaaagh, chunky memory (drool). If I was a Dell shareholder I'd be selling my Dell shares about now. 05/02/10 06:48 BPO - DARTFORD FIRST BOX SCANNED INTO HUB. 04/02/10 15:28 JAMES DELIVERED 04/02/10 05:36 BPO - DARTFORD FIRST BOX SCANNED INTO HUB. 03/02/10 15:12 WWI - HINCKLEY ORDER DISPATCHED FROM HUB. 03/02/10 15:12 WWI - HINCKLEY FIRST BOX SCANNED OUT OF HUB. 03/02/10 15:12 WWI - HINCKLEY PICKED FROM HOLD 02/02/10 14:05 IAN ***** 04/02/10 PM DEL. SCHEDULED DELIVERY DATE. 02/02/10 14:05 IAN ***** PM DELIVERY. 01/02/10 09:43 WWI - HINCKLEY ORDER COMPLETE IN HUB. 01/02/10 09:43 WWI - HINCKLEY FIRST BOX SCANNED INTO HUB. 31/01/10 13:28 PLAN COMMITTED NOTE. 31/01/10 10:00 WWI - HINCKLEY MERGE ITEMS PICKED. 30/01/10 13:19 IVR-OUTBOUND POSTCARD SENT TO CUSTOMER. 30/01/10 13:19 IVR-OUTBOUND PRE CALL - NO ANSWER. 30/01/10 11:09 IVR-OUTBOUND PRE CALL - NO ANSWER. 30/01/10 08:37 IVR-OUTBOUND PRE CALL - NO ANSWER. 30/01/10 08:10 CALL LOCK OUT. 29/01/10 22:00 LODZ DEPARTED MANU.FACILITY Still waiting for my box 1 of 2, received box 2 of 2 and an order complete after a successfull delivery. Suddenly after hours on the phone to India and the mombai shuffle they (Indian Phone Support) did exactly what I did, i.e. fill in the complaint form on the Dell web. I mean, just how much money is Dell loosing here. Confidence in their product IS being affected by a below standard delivery and tracking system. By the way, the web site tracking shown below is a lie, I took a screenie on the evening of the 5th and that last line was not there. So someone is making up these tracking entries as they go along and they are back-dating them. They are NOT the product of a bar-code scanner.

I used to like Dell, I mean their kit is great. The only thing that attracted me to them was they had a good support system in place. Heck, they had the BEST support system in place. Now I’m not so sure. My confidence has ebbed away. I’m going to think long and hard about which company gets my tablet order. I may end up going with Archos and not Dell. I also need to upgrade my Solaris box to 64 bit. Once again, I have confidence in Dell, but no confidence in the delivery. I may go down to PC World and build my own system. Now that WOULD be nice, a pick-and-mix build-your-own. Technicians there to help you set up a dual screen, striped raid, high rez, chunky memory, aaaaaaagh, chunky memory (drool). If I was a Dell shareholder I’d be selling my Dell shares about now.

05/02/10 06:48 BPO - DARTFORD FIRST BOX SCANNED INTO HUB.
04/02/10 15:28 JAMES DELIVERED
04/02/10 05:36 BPO - DARTFORD FIRST BOX SCANNED INTO HUB.
03/02/10 15:12 WWI - HINCKLEY ORDER DISPATCHED FROM HUB.
03/02/10 15:12 WWI - HINCKLEY FIRST BOX SCANNED OUT OF HUB.
03/02/10 15:12 WWI - HINCKLEY PICKED FROM HOLD
02/02/10 14:05 IAN ***** 04/02/10 PM DEL. SCHEDULED DELIVERY DATE.
02/02/10 14:05 IAN ***** PM DELIVERY.
01/02/10 09:43 WWI - HINCKLEY ORDER COMPLETE IN HUB.
01/02/10 09:43 WWI - HINCKLEY FIRST BOX SCANNED INTO HUB.
31/01/10 13:28 PLAN COMMITTED NOTE.
31/01/10 10:00 WWI - HINCKLEY MERGE ITEMS PICKED.
30/01/10 13:19 IVR-OUTBOUND POSTCARD SENT TO CUSTOMER.
30/01/10 13:19 IVR-OUTBOUND PRE CALL - NO ANSWER.
30/01/10 11:09 IVR-OUTBOUND PRE CALL - NO ANSWER.
30/01/10 08:37 IVR-OUTBOUND PRE CALL - NO ANSWER.
30/01/10 08:10 CALL LOCK OUT.
29/01/10 22:00 LODZ DEPARTED MANU.FACILITY

]]> Comment on Dell and Walsh Western - Where is my laptop? by Chris http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/comment-page-2/#comment-3961 Chris Sat, 30 Jan 2010 13:30:52 +0000 http://www.leavingthedayjob.com/2008/01/04/dell-and-walsh-western-where-is-my-laptop/#comment-3961 Hi all, I ordered my laptop on the 26th January and was given an estimated delivery date of 22nd February. Checked my "online tracking" and it says it's already been shipped. However, now when I try to use the "online tracking" it doesn't load, and says that the walshwestern.com website doesn't even exist... My dad got a laptop from Dell years ago and said that everything about the order procedure and delivery was second to none, so I thought, great, Dell is the way to go. Now i'm starting to wonder if i'm going to regret my decision... Hi all,

I ordered my laptop on the 26th January and was given an estimated delivery date of 22nd February.

Checked my “online tracking” and it says it’s already been shipped. However, now when I try to use the “online tracking” it doesn’t load, and says that the walshwestern.com website doesn’t even exist…

My dad got a laptop from Dell years ago and said that everything about the order procedure and delivery was second to none, so I thought, great, Dell is the way to go.

Now i’m starting to wonder if i’m going to regret my decision…

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